MEMO
Privacy Policy
This policy explains how HUINNO Co., Ltd. (“HUINNO,” “we,” “us”) handles personal information collected through this website, memo.huinno.com (the “Site”), which presents our MEMO wearable patient monitoring products. It does not cover MEMO devices, apps, or clinical data, which are governed by separate agreements with our customers.
Information we collect
Information you give us. When you request a demo, we collect the details you enter in the form:
- Full name, role or title, and hospital or organization
- Work email address
- Your message, and the page from which you submitted the form
Please do not include patient or other health information in the form.
Information collected automatically. To prevent spam and abuse of the form, we derive a one-way keyed hash from your IP address; our database keeps only that hash, not the address itself. Our service providers also process standard request data (such as IP address, browser type, and the time of the request) to deliver and secure the Site.
The Site does not use cookies, analytics, or advertising trackers.
How we use information
- To respond to your request and follow up with you about MEMO
- To protect the Site and the form against spam, fraud, and abuse
- To comply with legal obligations
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Service providers
We use the following providers to operate the Site. They process information on our behalf to provide these services.
| Provider | Purpose |
|---|---|
| Supabase | Stores demo requests in a database located in the United States |
| FormSubmit | Relays your form submission to our team by email |
| Vercel | Hosts and delivers the Site |
Form submissions are also kept in our business email system so that our team can reply to you.
We may also disclose information if required by law, or to protect the rights, property, or safety of HUINNO, our customers, or others.
International transfers
HUINNO is based in the Republic of Korea. Demo requests are stored in the United States and may be accessed by our team in Korea, and our service providers may process information in other countries. We apply the safeguards described in this policy wherever it is processed.
Retention
We keep demo request information only for as long as needed to respond to you and to maintain our business relationship, and then delete it, unless a longer period is required by law. You can ask us to delete it at any time.
Your choices and rights
You may ask to review, correct, or delete the personal information you submitted through the Site by emailing contact.usa@huinno.com. We will respond within a reasonable time and may need to verify your request. Depending on where you live, you may have additional rights under applicable law, and we will honor them as required.
Do Not Track
The Site does not track visitors over time or across third-party websites, so it does not respond differently to Do Not Track signals. Third parties are not permitted to collect such information through the Site.
Security
We use reasonable safeguards to protect the information we collect, including encryption in transit and a database that the public cannot read from or write to directly. No method of transmission or storage is completely secure.
Links to other websites
The Site links to websites we do not operate, such as those of hospitals and research partners. Their privacy practices are governed by their own policies.
Children
The Site is intended for healthcare professionals and organizations. It is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
If we change this policy, we will post the updated version on this page and revise the “Last updated” date above.
Contact us
If you have questions about this policy or how we handle your information, contact HUINNO Co., Ltd. at contact.usa@huinno.com.